0%
of consumers read reviews before buying
Turn Your Customers Into Your Best Marketing Team
Automatically generate authentic 5-star reviews that attract new customers and grow your business—without lifting a finger.
Get More Reviews Now
“The best I’ve found.”
“Way easier.”
“Okay, I’m hooked!”
The Review Problem Hurting Your Business
REPUTATION MANAGMENTEvery day without a review strategy, you're losing customers to competitors who have one.
Happy Customers Stay Silent
Most satisfied customers never leave reviews, even after amazing experiences. They forget, get busy, or don't know where to leave one—leaving your reputation incomplete.
Angry Customers Are Loud
Unhappy customers are 3x more likely to leave a review—and they do it publicly. One bad review can overshadow dozens of great experiences you've provided.
Invisible to New Customers
Without reviews, your business is invisible online. 93% of consumers read reviews before making a purchase decision. No reviews = no trust = no new customers.
No Time to Chase Reviews
You're already running a business. Manually asking every customer for reviews, tracking responses, and managing feedback is time you don't have.
Lost Opportunities Daily
Every week without positive reviews, potential customers choose your competition instead. They see stars, testimonials, and social proof—you get passed by.
One Bad Review Sticks Forever
A single negative review can haunt your business for years, especially when it's not balanced by positive ones. You need a flood of good reviews to drown out the bad.
The Numbers Don't Lie
Reviews are the lifeblood of modern small businesses
average rating needed to win customer trust
- 0%
trust a business more with positive reviews
Review Machine
The Candela Reputation Management System
An automated, hands-off solution that turns your satisfied customers into a constant stream of 5-star reviews
Automated Outreach
We automatically send personalized review requests via email and SMS to your existing customer list—no manual work required.
Smart Targeting
Start with your existing happy customers, then seamlessly capture reviews from every new customer moving forward.
Negative Review Filter
Catch unhappy customers before they go public. Address concerns privately and turn potential 1-star reviews into resolved issues.
Fast Results
Start seeing new positive reviews within days, not months. Our system works quickly to boost your online reputation immediately.
Continuous Growth
Set it and forget it. Once configured, the system automatically requests reviews from every new customer, building momentum over time.
Full Monitoring
Track every review request, response, and result in one simple dashboard. Know exactly how your reputation is improving.
Review Machine
How It Works
Four simple steps to transform your online reputation
Step
We Import Your Customer Contacts
You provide your existing customer list (email addresses and phone numbers). We securely import them into our CRM reputation management system.
Step
Automatic Review Requests Go Out
Our system sends personalized, friendly review requests via email and SMS to your customers. Messages are timed perfectly to catch customers when they're most satisfied.
Step
Smart Filtering Protects Your Brand
Happy customers (4-5 stars) are directed to leave public reviews on Google, Facebook, or your preferred platforms. Unhappy customers (1-3 stars) are routed to private feedback forms so you can address issues before they go public.
Step
Continuous Review Generation
We integrate the system into your customer workflow—whether manual or automated—so every new customer receives a review request at the perfect time. Your reviews grow consistently, month after month.
What This Means For Your Business
Real results that drive growth and revenue
More positive reviews with zero manual effort from you
Dramatically reduced negative online reviews damaging your brand
Higher search rankings as review quantity and quality increase
More visibility to potential customers searching for your services
Instant credibility and trust with prospects who've never heard of you
Early warning system for customer issues before they escalate
Complete control and monitoring of your online reputation
Competitive advantage over businesses without review strategies
Ready to Build the Reputation Your Business Deserves?
Stop losing customers to competitors with better reviews. Let Candela Agency’s automated reputation management system turn your satisfied customers into your most powerful marketing asset.