Review management made easier

Ask for more reviews. Share the proof. Build more trust.

Candela gives your business a simple system for requesting reviews with branded QR signs, following up with existing customers, and displaying customer reviews on your website.

Start my review system See how it works

✓ Easy for customers✓ Branded for your business✓ Built to strengthen trust

How was your experience?

★★★★★

Scan to leave a reviewNo app. One quick scan.

✓Review page openedReady for customer feedback

One simple review system

Make it easier to request, collect, and share customer reviews.

Happy customers are often willing to leave a review—they just need a clear request and an easy next step. Candela brings the request tools, follow-up, monitoring, and website proof together.

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Request the review

Use branded desk signs, keychain tags, lanyard badges, email, or text messages to ask at the right moment.

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Make responding easy

A scan or link takes the customer to the correct review destination without searching for your business.

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Turn reviews into trust

Monitor new feedback and display selected reviews on your website so future prospects see real customer experiences.

Ask while the experience is still fresh

Give customers more than one easy way to leave a review.

Use physical QR pieces during in-person interactions, then follow up digitally with customers you have already served.

Desk signs

Place a branded review QR at a counter, front desk, showroom, checkout area, or service station.

Keychain and lanyard QR pieces

Give employees a durable review-request tool they can present when a job or customer interaction is complete.

Email and text requests

Follow up with existing customers using a direct review link while their experience is still recent.

A complete review management system

Request reviews, manage responses, and show prospects why they can trust you.

The Reputation Platform brings the most useful review tools into one organized system. Candela configures it for your business and can also manage it for you.

01 · Ask consistently

Review Request System

Request reviews in person with QR pieces and follow up with existing customers through email or SMS.

Branded QR signs, tags, and badges
Automated email review requests
Automated SMS review requests
Personalized timing and messages

02 · Stay organized

Review Management Dashboard

See new reviews, monitor activity, organize follow-up, and respond from one central place.

Review monitoring and notifications
Central response dashboard
Campaign and scan reporting
Customer records in the Lead CRM

Customer experience→Review request→Review shared→Website proof→Prospect trust→New opportunity

Included with the $297 Reputation Platform. Use it yourself after Candela configures and trains your team, or ask Candela to manage the ongoing review program for you.

One brand. Three useful formats. The included piece can be a desk sign, keychain review tag, or lanyard review badge. Additional pieces can be ordered separately.

Counter-ready

Freestanding desk sign

A branded review request customers can scan at a front desk, checkout counter, showroom, or service area.

Always within reach

Keychain review tag

A compact option for owners, technicians, estimators, and other team members who meet customers in the field.

Made for teams

Lanyard review badge

A visible, reinforced badge that helps employees request feedback at the natural end of a customer interaction.

Dana Insulation client concept shown with permission. Concept mockups are for illustration purposes; final printed colors, dimensions, surface texture, hardware, and appearance may vary.

Choose how much help you need

Start with a QR review tool—or manage the entire review process.

All plans make review requests easier. Higher plans add more destinations, customer follow-up, review monitoring, website review displays, and broader business tools.

One review destination

Review QR

A branded, hosted QR review system with one custom physical piece and monthly scan reporting.

$29/month

$149 setup · One dynamic QR code · One custom 3D-printed sign or badge

Start my review QR

What’s included

One hosted dynamic QR code
One review platform or destination
Review-link research and verification
QR-code configuration and testing
Branded QR review design
Custom business logo and brand colors
One custom 3D-printed review sign or badge
Choice of desk sign, keychain review tag, or lanyard review badge
Monthly QR scan analytics report
Ongoing QR hosting
QR redirect maintenance
Ability to change the destination URL later
Technical support for QR destination updates

Choose a desk sign, keychain tag, or lanyard badge.
Optional 30-day free trial. If you subscribe and pay for the monthly plan immediately instead of taking the trial, the $149 setup fee may be waived.

Additional signs and badges

Order more pieces at any time.

Additional keychain review tags$15 each

Additional lanyard review badges$29 each

Additional desk signs$59 each

One-of-each package$99

Multiple review destinations

Review Insights

Give customers one branded page where they can choose from multiple review platforms, while you track activity across up to five QR codes and placements.

$99/month

$299 setup · Up to 5 QR codes · Includes 1 desk sign, 1 keychain, and 1 lanyard badge

See my review activity

Everything in Review QR, plus

Up to five unique QR codes
Multiple supported review platforms
Customers can select Google, Facebook, Yelp, Angi, Thumbtack, or another supported destination
Branded review landing page with multiple platform choices
Expanded scan and click analytics
Source and placement comparisons
Candela platform access
Guided platform walkthrough

Your custom review kit includes

One custom 3D-printed desk sign included

One custom keychain review tag included

One custom lanyard review badge included

View an example multi-platform review page

Reputation Platform

The complete connected platform for review requests, website leads, chatbot contacts, automated responses, appointments, social publishing, and ongoing customer follow-up.

$297/month

$599 setup · One business location · Up to 5 employee cards

All platform tools included in one connected systemSee every contact who submits a website form or interacts with your chatbot—and use automations to respond and follow up without handling every message manually.

Included platform tools

Web Lead CRM

Website-form and chatbot contacts in one place, with automatic responses and follow-up workflows.

View CRM details

Social Media Planner

Plan, schedule, and publish supported social content from the Candela platform.

View social planner

Online Calendar

Let prospects and customers book online while appointments stay connected to their records.

View online calendar

Set up my platform

Complete platform access includes

Full access to the Candela Agency Platform
Web Lead CRM with website-form and chatbot contacts
Automatic responses and autonomous follow-up workflows
Review requests by QR code, email, and SMS
Review monitoring, notifications, and response dashboard
Social Media Planner and publishing platform
Online Calendar for appointments and scheduling
Reviews displayed on your website
Setup, training, integrations, and technical support

Need more than five cards? Additional cards are $15/month each, or add 10 cards for $99/month. Additional setup may apply to complex teams or multiple locations.

You manage the day-to-day activity.

Your team sends or supervises campaigns, monitors incoming reviews, and writes or approves responses. Candela configures the system and teaches you how to use it.

Your included 3D-printed piece

Choose one: freestanding desk sign, keychain review tag, or lanyard review badge with a reinforced clip hole.

The detailed review design is printed on the front. The minimal back may include “Powered by Candela Agency.” Concept mockups are illustrative; final colors, dimensions, texture, hardware, and appearance may vary.

Monthly service and plan limits

Monthly: dynamic QR hosting, scan analytics, QR maintenance, future destination changes, and technical support.

Limits: one QR code and one active destination at a time. No multi-platform selection page, review-gating funnel, employee/location tracking, or additional QR codes.

Hosted dynamic QR: The active destination can be changed later without replacing or reprinting the physical piece. Start with Google Reviews, then redirect the same code to another supported review platform, feedback page, or promotional landing page when needed.

The software is the Candela Agency Platform. Service provider and legal business: Veni Vidi Vista, LLC.

Prefer not to manage another platform?

Have Candela run it for you.

We can manage review campaigns, monitoring, responses, reporting, and ongoing optimization. Managed service is customized around review volume, locations, and the level of support you need.

Ask about managed reputation service

Common questions

Review management, explained simply.

What is a review management system?＋

It is a coordinated way to request reviews, send customers to the right destination, monitor feedback, respond consistently, and show customer proof on your website and social channels.

How do we request reviews from existing customers?＋

Depending on your plan, you can send a direct review request by email or SMS. This works well after a completed job, appointment, purchase, or other positive customer interaction.

Can reviews appear on our website?＋

Yes. The Reputation Platform includes reviews displayed on your website so future prospects can see real customer experiences while deciding whether to contact you.

Can the QR destination be changed later?＋

Yes. The hosted dynamic QR code can be redirected later without replacing or reprinting the physical sign, keychain, or badge.

Will this guarantee five-star reviews?＋

No ethical review system can guarantee ratings. The goal is to make honest feedback easier to request and easier for customers to provide consistently.

Can Candela manage the system for us?＋

Yes. The $297 platform is priced as a self-managed system after setup and training. If you prefer, ask Candela for managed review campaigns, monitoring, responses, reporting, and ongoing optimization.

Make every review request easier—and make every positive review work harder for your business.

Tell us how you currently request reviews. We’ll recommend the simplest system for your customers, team, and budget.

Tell us where customers meet your business, and we’ll recommend the QR review materials that fit naturally into the experience.

Let’s build my review system

One intelligent system from first inquiry to next action

Own visibility across Google, Maps and AI search

Digital authority designed for high-value decisions

Platform Overview

Managed Marketing Overview

Websites Overview

Ask for more reviews. Share the proof. Build more trust.